Customer Satisfaction

Customer Satisfaction Policy

OllZ has constantly regarded customer satisfaction as a main target, and to detect what our customers expect from our company and services by always following the changes in customer values and behaviors systematically, and fulfil these expectations unconditionally.

We commit to our customers, according to the conditions of our Customer Satisfaction Management System and regard as a mission to share with the public that:

 

• Our customers can share their complaints, demands and suggestions with our team work easily.
• We ensure 100% customer satisfaction by offering them service with the most correct methods and '0' defect.
• We deal with the complaints reported to our company transparently, objectively and confidentially.
• We provide innovative solutions based on our customer requirements.
• We have the fastest reaction time in services offered to our customers.